Providing services to our customers is at the core of Decillion’s business. We take great satisfaction in helping our customers to achieve their goals and we are proud that our experienced team of professionals has helped many hundreds of customers within our region to meet their project or emergency requirements.

Our FlexiCare service offers peace of mind for the entire Decillion Group portfolio of products, whether it is messaging, STP or compliance. Depending on the package selected, FlexiCare offers in country telephone and on-site support, plus maintenance, upgrades and quarterly system health checks carried out by our in-house experts.

Our Business Continuity service enables our customers without a business continuity site or the expertise to maintain one to have the operational resilience required in today’s business world. Business Continuity has been developed as a cost effective solution for SWIFT users to ensure they can meet their obligations to various organisations such as SWIFT, APRA and APCA.

Our Banking Consultancy service provides placement of overseas experienced bankers for direct employment with our customers and short-term consultancy services in the areas of system implementation, infrastructure setup, risk management, and business strategy.

Our Professional Services provides clients with a complete solution that can only come from an integrated service offering. Our professional services team builds solutions to suit the individual user and the challenges they face, with a business focus backed up by technological knowledge and skills.